screen shot of video tutorial and online technical support

Online Support / Client Portal

Visit the Client Portal to access KISTERS' support knowledge base. Resources include how-to guides, video tutorials, and case studies about how industry peers are maximizing KISTERS installations. New users with existing clients can sign-up during their training sessions, or use the Contact Us form to request authorized access to the Portal.

phone support with knowledgeable KISTERS' environmental software experts

Email & Phone Support

KISTERS strives to maintain the highest levels of customer service and support.

Water Solutions

Clients are able to speak directly with knowledgeable project managers and engineers to help solve their most difficult questions between 8 AM and 5 PM Pacific Time.

Email or call +1 916 723-1441.

Premium 24/7 support access agreements are also available.




Clients get software tips and tricks with KISTERS' e-newsletter. Product updates, news, events, and professional development resources are conveniently delivered to you in our monthly publication. New users can sign-up during their training, or submit this subscription form.

User Group Meeting

Clients are invited to participate in our annual flagship event. Attend informative sessions about innovative and best practices with KISTERS' environmental data solutions. Participate in Q&A with industry experts and peers. Last but certainly not least, this gathering allows us to express appreciation to our clients. Topics vary from year-to-year, so please share feedback or suggestions with the planning team.

On occasion, groups of software users will organize a regional workshop. The events are client-driven, but receive assistance from KISTERS in terms of on-site presence and presentation. Event promotion, registration and collection of participant feedback are available as well.